atcomsystems.ca/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Protege RMP access

I can't seem to get into any Sprint Protege systems anymore. I have tried 4 different laptops and every serial cable I have which is around 10. I used to be able to get into them just fine with all of these laptops so I don't understand what has changed. I am definitely using the correct versions of software for the different systems I am trying to access. Any ideas on what could have happened? Is it possible that a special serial cable is required? I already checked that the baud rate and the com port are correct.

What OS are you using?
What Communication Program are you using?
Are you using the top DB-9 port on the KSU?

Anything later than XP will not work (I have heard that XP Pro doesn't work, but I cannot verify it)

HyperTerminal does not work either.

The PC to KSU connection requires a pin-to-pin serial cable with a DB-9 Male connected to the KSU and either a DB-9 or DB-25 male connection on the PC (depending on port configuration.

I've tried Win 95, Win 98 and Win XP Home. I have now tried about 10 serial cables. I am using the Sprint software RMP for the correct version of software. I know the serial cables are correct. For example I can get into the RMP for a Tadiran Emerald ICE with no problem and it requires a serial cable as well. I am using the correct KSU port. My laptops all have the serial connections. As I said I used to be able to get into the Sprints easily but now for some reason I can't. Really strange. Any ideas?

Enter programming from the phone. Make sure the rs232 1 is still set to rmp.

I thought of that too Mr. Frodo, sir, but his original question lead me to believe it was on multiple systems.

Yes, im admin programmming the last item in NEXT (or the first item in BACK) will be "RS-232 USAGE" will toggle between RMP and ICLID.

Page 22 of the Admin Manual

Shadow
With 4 laptops and multiple systems the rs232 usage was about the only place left to go.
JP1234
Are you using multiple laptops or just changing the op system out? If you are using any type of usb to serial converter that could be the problem. I always us a pc with a real serial port for rmp because I had so many problems with windows reconfiguring the usb adapters on newer pc's and I got sick of having to reset things up every time I went to use rmp. Use win 95 or 98 or you are asking for problems. John

Frodo is spot on

Remember Sprint RMP was issues back in 1995 and when then manual states: "An IBM compatible PC can be connected to an RS232C serialport in the KSU for programming and maintenance."

When was the last time you remember hearing the phrase "IBM compatible"

I'll do you one better. I have a copy of the proto type programming software for the old 616. not the newer 616 but the one that looks like the ctx. It is so buggy if I put it out in the world it would create years of unanswered tech support questions.

The Premier 824? No wonder they went to the Protege 32!