atcomsystems.ca/forum Forums Other TDM Phone Systems XBlue Networks Telephones & Systems cant find 45p

Ive been looking at either the X16 or the 45p for my dental office. Ive ruled out traditional PBX/KSU systems based on price, and most analog phones because they dont offer Music on Hold ( a few do, but they are cordless systems and I want atleast 4 desktop units..and the desktop ones are all 2-line and i need 3 or 4). I cant remember where I heard about XBlue, it was on a another forum where someone recommended them.

I like the 45p because of the voicemail to email feature, but as long as they both do cell phone forwarding im fine with it. The practice is brand new and I wont have someone there to answer calls all day, so I neeeed to have the calls forwarded.

The 45p also has the ability to add cordless units, and I see myself wanting one or 2 cordless units in the future for mobile staff to carry, but i do not want all of the front desk workers using cordless like the ATT and Panasonic units that have MoH would require.

Ive seen the x16 priced and I think its priced pretty well for a 4 unit starter system. I havent been able to fine 45p pricing anywhere. Where can I actually purchase this system? Can you guys share MSRP on this? PM me what your price would be for the 45p (voicemail built in?) w/4units +1 cordless, with blue handsets (priced vs black). Can you guys do that or do I have to wait in xblue to get back to me regarding dealers? im looking for pricing for the kit, individual extensions and the cordless.

The office will have 3 CO lines for the voice, 1 dedicated fax line. whole office is wired with cat6 for both voice and data.

I think the voice will all be punched into a panel, dont know what kind. if I leave the unused lines disconnected from the panel I shouldn't have any issues with unused extensions right?

thank you guys for all of the help.

Irfan

Irfan, 45p dealers in your area will need to contact you. We can contact Xblue for you if you need us to help you find one. The 45p is a dealer product and you would be helped best if a local dealer contacts you. The X16 is a little diffent in that it is not uncommon for an out of state vendor to program it up and ship it to you for local installation. Of course, the Email notification and cordless phone options are not there. You could always use standard cordless phones tied direct to the phone lines however and the system is smart enough to show an in-use light on the key sets when that is done.

Regarding pricing, we can't put pricing on this site. You will also need to get that from a dealer but be assured that it is very competitive.

And welcome aboard!!!

You can also find a local Iwatsu dealer and ask for the Omega 924. Same system different label.

thanks for the inputs... i submitted yesterday to have a dealer contact me so hopefulyl that gets done ASAP.


Does the 45p wire in similarly to the x16? My low-voltage installer could install it easily im sure if he had the instructions for them, if there isnt anyone local to me.

My only concern is this 600ft linear limit thing... i have 4 front desk lines that are about 100ft each, is that still pushing the limits before i see some hiccups in the system? I will only have a max of 8 extensions down the road, so I guess I could theoretically just hook up 2 extensions per port on the KSU and never have a total of over 200ft.

If i have ports 1 and 2 with 2 phones on each and no open ended jacks... and 3+4 are wired into jacks that have no phones on them... is that still ok (since the open ended jacks are on ports that done have any phone at all on them)?


one more Q for the x16 actually... if i hook up a different brand cordless phone, id assume that phone and its jacks would run straight to the phone block, and those jacks wouldnt be wired into the x16 KSU at all right... and the KSU would be able to detect if the cordless (or any other phone) is using lines 1/2/3 since they wouldnt be available for the x16 to use at that time?

Hi, Khan.....I believe you are confusing the two systems.....the 45p has slp ports that any standard cordless set should work with....the loop limit is for only the little one.

Columbus? Ohio or Georgia? Heck, we even gave a Columbus here in Kansas.... Check the Xblue website for dealer locations.

Good Luck.... :dance:

Columbus Ohio:)

That is great....just google telephone dealers in Columbus and I think you will fill several installers.... :toothy:

you can also click on the installers link at the top of the page here it has 10 listings for Columbus Ohio

Yes I know i can google them and call them all individually, but I was waiting to hear specifically from XBlue for dealers of their lines... a google search for xblue columbus ohio doesnt yield much and i dont have time during the day to call a whole list of installers to see if they carry a smaller brand. Lucky for me Xblue called me and gave me a couple leads.

I think its a mistake to limit yourself to Xblue what you should be looking for is a company you can work with and who can evaluate your needs and recommend a cost effective solution and can install and set it up for you

I have a cavity and I'm currently in the process of looking for a dentist , I'm not searching the web for the best filling materiel and contacting the manufacturer for a doctor in the area who uses it ...

ive researched many phone systems and have decided that this one fits my budget and most of my needs.I never said Im limiting myself to this system, I have been searching and exploring many different options and this one fits my needs the best so far.

if you know you need a whitening and have no cavities, do you really want to go through exam after exam talking to dentist after dentist about 10 different whitening procedures that all do very similar things? chances are you know how white you want them and you would want the whitening done effectively enough, and cheaply... so youd probably try the widely available Crest whitestrips vs an dental office whitening at first (well...you should). should pharmacy items not meet your needs then you can visit your dentist. In this situation it seems like a store bought item very well could meet most of my needs, but im curious about a dealer-only item.. hence the inquiry in xblue dealers in the area. i do not want to hear sales pitches for 10 different phone closed systems since im pretty sure theyd be out of my price range and id have no way of knowing if im being ripped off...if they arent expensive then the manufacturers have done a poor job in explaining the general costs of their systems (or they are keeping it a secret so dealers can markup)

ive talked to a few sales reps and installers, and they all have tried to push me onto $5000 systems which are total overkill for my needs, or are just overpriced for what they deliver... many dentists are easy targets for overselling.

Please forgive me for researching my needs and products that fit those needs... I know most installers would prefer a completely clueless customer who can easily be oversold, and im not one of those customers. im sure i fall into the much less desirable category of the over-informed customer that knows 90% of what he wants, is tech savvy, yet has a budget.

I know there are reputable installers, but other than research online for my own needs to compare to their suggestions, how can I be sure they are truly looking after my needs and not their margins. Its alarming how many times ive talked to car dealers, dental equipment dealers, etc.. and have known more about the products and competitive products than they do. There are honest salespeople and there are sleazy ones (just like honest dentists and sleazy dentists).. its not something that id like to find out the hard/expensive way.

Phone systems are relatively new to me, but after searching and learning general info about items I feel that I can make a pretty informed decision.

Thank you for the help on this forum so far, even though some posts have been demeaning since im an end user and not an installer. I'm going to call the xblue installer tomorrow, and with the public info i have on the x16 i can see if he's being honest regarding pricing...something i couldnt have done without some online research.

have a good day

Pretty much, if you called me on the phone and gave me your wants and desires, I'd recommend a different system. I don't make a market in XBlue, but I can certainly compare the differences in the sytsems. By the numbers, you're pretty much looking at a less than $2K hardware only solution (you stating that the infrastructure is already in place). So now it comes down to phone choices, Call Fwd to cell, and Unified messaging.

I have several installations of Panasonic systems where they use both the cell option and unified messaging to their advantage, but as Henry Ford said, you can have any color you want, as long as it's black.

While colors are trendy (We delivered Burgundy and Gray units to OSU fans back in the 80's) they also become problematic to deliver when the manufacturer discontinues the colors. The aforementioned XBlue has already dropped 3 or 4 colors...when the color falls out of favor, you now have to mix and match phones or paint them.

Another option that we've had good success with is the NEC DSX system. In terms of installation, it's easy, it has Promotion on hold capabilities without the external box, it can have unified messaging, and the entire system can be administered via the Internet. Because of the price of the phones, it actually can come in less than the Panasonic..about 20% less, so again, it will be sub $2k.

So, I, and others here, are trying to say, don't lock yourself into the concept of a particular system based on price when you have specific goals in a phone system, and don't let the $5K price tag blind you to all scoundrels in the business :-)

Carl, not a fan of the Big 10^h^h11^h^h12

the same could be said for your profession could it not ?

you really need implants .....

we trust you to know your trade , trust us to know ours ...

Thanks for the thoughtful response Carl, you make valid points regarding the colors and features. In my case, my provider can do call forwarding. If my budget was $2000 Id be more inclined to look at other professional offers, but im looking for hardware under $1000 for 4-6 phones so that leaves me with analog (oaired with a Skutch MOH adapter likely) or an entry level installer system like the X16. The TMC Epic 4500/4300 phones also seem to fit the bill.


now if only the big ten could drop indiana and minnesota from football.

yep, i already mentioned that unfortunately there are sleazy dentists that like to oversell.. and Id imagine you wouldnt appreciate being in the chair of one of them just like i wouldnt like being oversold on phone systems

that's why I research and ask for recommendations for a dentist then once I find one I trust he knows his craft and I go with his recommendations .

which is what you should be doing finding a installer and company who knows whats available and trusting them to recommend , install and support a product that will meet your needs

That rules out the 45P with 6 phones and voice mail. That's under dealer cost.

Scrap the NEC DSX, you're under dealer cost there too.

Pointing out the TM Epic doesn't make sense either since 6 of those are also slightly over $1000

You're going to be looking for a long time since most companies don't sell systems under cost. Your requirements are roughly the same as me posting on a dental board that I want a gold crown and root canal for $250. I seriously suspect I wouldn't be responded to in a kindly fashion.

I think the X16 comes closest to your requirements and fills the bill for hardware costs which are easily looked up on the web. You'll NEED to hire an installer. It is sensitive to proper installation and if done incorrectly will drive you crazy. If you purchase the X16 from a local vendor you'll definitely spend more but you have somebody that's knowledgeable on the product, is there to answer questions and has inventory to cover warranty, etc. As with your field you get what you pay for. It's pretty much a pay now or pay later affair when it comes to telephone systems (or most anything else for that matter). Do you save a touch up front buying cheap stuff and replace it in a couple of years or pay a bit more for a system that does exactly what you want and use it for the next fifteen?

I think you'll find virtually every single member on this board belong to the latter group and realize they aren't doing customers a favor when they scrimp.