atcomsystems.ca/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Alternate voicemail for Coral IPX

Aside from ActiveVoice, T3 and all the OEM house Tadiran voicemail units, has anyone had success integrating another third-party voicemail system with a Coral PBX (specifically the IPX 500 series)?

I know that the Vertical Interchange used to work on analog ports (we have them on SL and other older Corals - plus Siemens, etc.). I do not see any reason it would still not work.

Out of interest, why are you looking to another product?

Steve

I am assuming using the APDL?

Had success with Callware

You can pretty much use any vm with libraries. The APDL...another story and that is being discontinued and Tadiran will not release the integration codes for that unit.

Steve, I would bet he's looking for something that works a little better for the end user and that won't require a SIP interface to work.

Thank you all for the responses. Your input is great appreciated. Your assumptions have all been correct.

Tadiran is making changes...we are looking at the best options for our clients.

No problem. I also was out "shopping" for options as well. I was looking to CTL and they were willing to write an integration if Tadiran released the APDL coding. I actually spent about a half hour talking to the Vice President of Engineering at Tadiran and basically you are gonna go SIP or you are pretty much done. Right now I am working on JUST getting a letter from Tadiran saying they will support new IPX vers 16 systems for the next 5-? years.

Found out some new fun on the "SIP" integration. If you have SIP trunks feeding the SIP voicemail, it won't transfer out of the voicemail. Tadiran is scrampling to find a fix.

Coral Tech, you have hit on a core issue we share that is directly related to this post. We, also intend to request that same confirmation from Tadiran for client who choose to remain with their Tadiran product investment.

I don't get it frankly. Getting revenue from your base of regular PBX systems I would think would be key for ANY business. They have a TON of digital/hybrid system in the field and they are throwing potential $$$ away. People have had these systems in for a decade or more..have upgraded them and now they leave me with no alternatives. The funny thing is when I FIND alternatives they won't support me. After the last webinar I am not getting a rosy "good" feeling anymore. After all it's not about "THEM" it's about "MY" customers and the continuation of their trust. Tadiran has NEVER been an inexpensive system either, which is why it was important to them they were able to upgrade anything they have ever sold...or at least provide a viable voicemail. I can only say is thank goodness we have other brands at this point and THEY understand supporting the base.

Quite frankly I am SHOCKED they have not come out with a linux version, of the new VM, that could be run on the existing IPC 1 and 2 boards. They might actually RUN better too with an OS that was designed for minimal overhead.

I had good luck integrating Tadiran with the CTL voicemail using libraries and analog ports. Both DOS and Windows versions. Probably not too popular these days.

I am sure..you can integrate with pretty much ANY voice mail that has analog ports doing it that way but what a pain in the proverbial butt. Been doing Corals for 2 decades now..and I STILL have some that use libraries...but I don't relish the idea considering most Corals are upwards of 500 ports or more.

as a former Tadiran repair tech I'm shocked at the arrogance of the Tadiran management. the much hyped coral sea was a poor 1st attempt at pure IP system. the labor and hardware cost of the other systems make for a pricey installs and are more complex than the need to be. I have worked this system since vers 3 and was always shock that the customers would put up with the high cost of ownership the tadiran forced on them. Then what happens they pull the plug on most of the base!!
wow so glad I'm selling samsungs and sips now people really like them and they are soild well supported and just plain work. Tadiran use to have some of the best tech support but now it's sad time consuming mess. they have no vision.

@Coral Tech

Not so much a pain to integrate with in-band, old school now I guess. I did many ADPL integrations years ago (Liberty, Active Voice) . They were great until Tadiran stopped releasing the coding that changed with the software updates.. After 23 years of working on Tadirans I don't have much good to say about them anymore. Even less nice things about the interconnect industry in general. I moved to the carrier side 11 years ago but still interested in what you guys deal with in the interconnect business.

A Bit late I know but if you have IP in your IPx500 and any SIP Trunk Licensing you might look at adding networking and setting up a Trixbox over SIP as a network node. Then Point Network numbers 6+Ext to it and setup the incoming DIDs in the Trix/Asterisk Box to ring straight to voicemail. Setup the users email address and I wouldn't even bother with Message Waiting Lite integration.

I have done that integration and without MWI it's a no go.

Its a bit late but,
a good cheap POTS voicemails is the Spanish Jusan, used a lot in europe on Tadiran, Siemens, etc. ships with Coral integration files among others - only drawback is one attendant, ports can be split for announcers though.