|
|
|
|
Joined: Sep 2006
Posts: 139
Member
|
OP
Member
Joined: Sep 2006
Posts: 139 |
Generally, will using Call Transfer Disconnect feature (trunk to trunk transfer, etc) cause the new called party to get the CLID of the original caller?
In other words, if someone calls a line on my PBX which I have programmed to do a call transfer disconnect to an outside number, will the caller's CLID show up on the called number or my own CLID?
Specifically I'm using Windstream as my provider.
This just just a hypothetical question - does CLID pass through the transfer?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2008
Posts: 3,821
Retired Moderator
|
|
Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I think it depends on the system. If you are doing a Centrex transfer the CID info will change as soon as you disconnect, if you have the caller on consultation hold, your cid will display. Trunk to trunk transfer without disconnect (like across a PRI) the same thing applies. If it is supervised transfer your CID shows. If it is a forwarded number-like to a speed dial then the system may send the caller cid info, the Vodavi does that with the latest software release.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
|
|
|
|
Forums84
Topics94,303
Posts638,888
Members49,770
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
163
guests, and
154
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
