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Joined: Feb 2008
Posts: 23
Member
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OP
Member
Joined: Feb 2008
Posts: 23 |
Hi! I'm a new comer.
I have a IWATSU ECS version 3.01 with IX-12IPKTD-E which is controlled by MBU.
The problem is that they work for a certain period then few of them show "Channel Block" on display.
The other TDM phones fine while problem happened.
System Reset needed to resume.
I tested the phone which having such problem in other ECS system, but seems okay!
I really don't know what should I do to fix this!
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Joined: Aug 2006
Posts: 1,796 Likes: 10
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,796 Likes: 10 |
It depends on how many IP phones you're trying to support in the system. Sounds like you're over-taxing your MBU. You may have to add more MBU channels.
Call your vendor.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Feb 2008
Posts: 23
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OP
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Joined: Feb 2008
Posts: 23 |
I got 24 MBU channels, but only 5 IP phones.
I guess this is caused by the version (I'm not sure!)
Is there anyone encounter such problem before?
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Joined: Aug 2006
Posts: 1,796 Likes: 10
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,796 Likes: 10 |
If you're only supporting 5 IP phones, there is a configuration problem somewhere.
Are these phones all on site, or are there remotes phones being used? You may also be having a bandwidth problem.
Get your vendor to check this out for you.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Feb 2008
Posts: 23
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OP
Member
Joined: Feb 2008
Posts: 23 |
Thank you very much!
I'll contact technician from IWATSU.
Hope this can be solved soon.
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