atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Aspire Hell! - no remote connection

Btech and Coral I sent NoDoze a pm asking if he received a document cd with his system. I also ask him to check 10-12 and 84-05 for the slot his voip card is in to make sure it isn't the default IP address. I didn't really see it answered clearly in here. NoDoze please don't post that ip in the room. They might treat that like a password and frown on it.

No, I didn't get a "Aspire System Document CD"... I've actually been looking for one online, but couldn't find any documentation about the aspire box.

"In program 10-12 the default ip address is 172.something" ...NO. It's the IP of the NTCPU. X.X.X.166

"in program 84-05 for what ever slot you have your voip card in doesn't start with 172.something?"...NO. It too is the IP of the VOIP. X.X.X.169

???

OMG! I GOT IT WORKING!!!!!!!

"When an external DHCP server is operating, make sure to define Program 10-16. These
settings define the required addresses, and as long as the IP telephones are set for DHCP,
manually programming the IP telephones with these addresses is not required."

Section 10-16 wasn't setup at all!!!
I input the IP info
rebooted the aspire...

WAMMMO! Good to go!

The provider completely forgot to set it up! wow!

A HUGE THANK YOU TO YOU GUYS WHO HELPED ME!!!!!

NoDoze. Glad to hear you got it working!!! Yeah those are the manuals by the way.

Any mods up for changing the title of this thread?

Change the title of the thread? To what...? LOL

Anyways... Sorry to state, but it's NOT all ok...

When I came in this monring, the settings in 10-16 reverted back to the original..? Why is that?

AND if they reverted back, why am I still able to connect!?!

AND our remote user in Maine, still is unable to connect!?! However, I think his is a different issue...cause even his extention internally is giving a busy signal...?

Odd...very odd.

Any ideas?

ok, just made the changes, then rebooted, for some reason it's not saving my changes... can someone inform me how to save the config, so that it stays after it's rebooted...?

Thank you.

I'm going through all the manuals located on that page, but can't find anything about how to save config and reboot. Grrr...

I'd like to recommend that you edit your initial post, to update this topic's title to describe the current, precise trouble your experiencing. It may assist in your gaining additional assistance from more of our members (or even from our thousands of visitors whom may register to assist you) whom may have experienced similar issues with saving the configs/rebooting the system, etc. :thumb:

NEC Mods or Admins, if the topic's title does get updated by NoDoze, please delete this post. Thank you in advance-

ok edited it
personally, I like the aspire hell with the buring folder...hehe I thought it was quite appropriate Some know I've been temped to do exactly that to the aspire box sitting in the server room LOL

And based on how difficult it was to find help, or other people who had similar issues even via google, I think I'm the first!

The rebooting/save config issue is actually not related to the original issue, the original issue has been SOLVED! Sweetness!

Just need to save and reboot now
Anyone biting...?

Thanks!