atcomsystems.ca/forum Forums General General Telephone & Systems Information Need 2-4 line business system for new office

I am opening my own business, and have a need for a 2-4 line system, with an attachemnt for answering machine and fax. I will use cable or dsl for my pc hookup. I will be alone in the office with only part time help the first 2 months. Phone needs to roll to next line for 2nd or 3rd or 4th calls or fax if line 1 is busy. what do you all suggest as a good starter system that won't break the bank?

Off the shelf product like GE's 4 line telephone. Three phone lines is all you'll need. 1 main that rolls to the second. If you want the second rolling to the third (fax) I would suggest a line share device like Command communications 5500. Go with dsl if you can get it. It's usually half the cost of cable. 2 phones, fax, line share, answering mach approx 400.

I have to disagree with the previous post. Buying one of those GE or AT&T of the shelf systems is a complete waste of money. There are many small systems out there that are very affordable and will grow as your business grows. Suppose that in the first 3 months your 4 line system is suddenly maxxed out & everyone is getting a busy signal. Then, after the money spent on the off the shelf system, you have to go out and buy an actual system. There are systems out there that are very affordable such as the Comdial DX-80, Vodavi STS & the Iwatsu Adix.

If you forsee any growth at all, I would tend to agree with Capitol. I would go ahead and purchase a small system with the ability to expand. The STS he mentioned is reasonably priced and has a intergrated VM card availble that would serve you better than an answering machine and since you will be by yourself to start, the Auto Attendant can hanlde the other lines while your talking on the other. It also has two single line ports you can add a cordless and your fax machine to.

it depends on how many units you need. i can't stand the 4 line att, ge systems but people still buy them and after a year they break down. i do like the wireless panasonic 2/4 lines systems. available through a panasonic dealer (i recommend this over office depot as they should come in cheaper) or as i just said it is available at office supply stores. they are very easy to use. voicemail on every extension (up to 8) plus general mailbox. they also have stations with handsets if you don't like the handheld idea but they too are wirelss which reduces your cabling costs. you just have a need for (1) 4 pr cable ran to 2 jacks for the base station. cost efficient for the small guy, yet still expandable and feature rich.

Nec, Comdial, Avaya, Vodavi, all make a very cost effective small package that will grow as your office grows and give you much more features. I would defiantly look at putting in a small system before I bought the ATT or GE phones, if you are set on getting them then I would go with the Panasonic as DARCOMdan suggested.

MY 2 CENTS WORTH......those standalone 4 line phones are a waste of money....

Make that initial investment on a phone system with voice mail....lease it if you have to and your monthly payments are a few bucks a month which also is a 100 percent tax writeoff and a good credit builder if you are new in business....

mitch taylor
www.GetwiredByMitch.com