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Joined: Oct 2004
Posts: 1,492
Member
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OP
Member
Joined: Oct 2004
Posts: 1,492 |
I have a site where they direct calls through to the front desk and then she transfers out. When she hits Transfer dials the extension listens for a ring back and then hangs up, it rings to the phone she transferred but then ultimately rings back to her instead of going to that ext. voicemail.
Voicemail is enabled on the extensions she is transferring to. I call into auto attendant and dial ext. directly and if not answered it goes to VM correctly.
Is there some new setting for transfer in the SL2100 programming that I didn't know about.
TIA
Gary
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