If you go back to this site, things to try, re-boot the phone, pull the trunk blade away from the back plan and reinstall, if these fail power cycle the SV9100 (your call if no data base backup) memory is nonvolatile but there is always murphy's law.

Contact NTAC, like Coral Tech said they can look up the hardware key code and see what dealer had been assign. I see no reason why they wouldn't help you with this, NEC doesn't like hearing from unhappy customers.

Regarding pulling the trunk blade, I believe this solved the same problem I ran into 5 or 6 years ago, but I'm not 100 percent sure. (it's that age thing)

Good luck!


We get old too soon, smart too late