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Joined: Aug 2002
Posts: 1,073 Likes: 1
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OP
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Joined: Aug 2002
Posts: 1,073 Likes: 1 |
We have a customer with IPO v7.036 with PRI and VM Pro. Owner would like incoming callers in a queue waiting for agent and the option to request a call back. I said I will check but doubtful. They are not licensed for any call center capability and theirs is an old release.
Could we make a basic hunt group queue with some queue messages? This is for a medical practice's appointments group.
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