This link is one of many available pages of difficult-to-find manuals. It doesn't use http, so just skip past that warning. Scroll about halfway down the page for Meridian 1 ACD, installation, maintenance and blah blah blah. It covers Meridian 1X11 and Meridian Max too. I have been known to support MICS and CICS but am nowhere near what I would call a Nortel guy, so I hope this is what you're looking for.

Last edited by dagwoodsystems; 12/29/22 08:59 AM.
"Press play and record at the same time" -- Tim Alberstein