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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
For dropping calls, go to System Timers and make sure "Attendant Recall Drop Timer" and "I-Hold Recall" Timer are both set to 0.
For the MOH problem, go to CO Line Data --> Common Attributes (140) and make sure EACH CO Line has the same "CO Line MOH" source selected.
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