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Joined: Aug 2004
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Admin
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Joined: Aug 2004
Posts: 1,643 Likes: 31 |
Thanks for looking guys JBean - you are correct about cheap consumer grade switches and routers, they can definitely burn you sometimes. However, some of the "big guys" like Ring Central like to blame call quality issues on the LAN. They say you NEED to have QOS implemented which is something beyond the average IT guys, let alone the average small business person. In practice, call quality issues 9 times out of 10 are completely ISP related. That being said, call completion problems or 1 way audio most often have to do with mis-configured local equipment.
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