Joining the party late here but am only able to add my condolences to you and your problem. I haven't had this exact condition with my remaining yet dwindling Vodavi accounts but there was an even worse issue some years ago that caused one of my largest sites to actually crash when 1/2 way through a download. I would now have to fire up my old server and database to see if I still have the info that Vodavi Support helped me with, but if I remember, I became so leery of backing up that one customer that later, I began keeping meticulous notes on any changes I made. I no longer have the customer as an account but is was a very good one that I serviced for over 25 years by installing 3 different systems for them over those decades.

- Dave S. -

You can never appease your ideologue opponents.