We've run into almost this same problem in the past with some of our DSL customers. The DSL sync would never drop, but the Internet light would. Came to find out our IP pool was completely saturated and we had no IP's to spare. I imagine with Covid and everyone working from home, that there have been all sorts of new installs and that this is the issue. Once we added IP's to the pool, the problem went away. Sounds to me that is what CCI needs to be looking at.
this could easily explain it... DHCP gets a lease for an IP, it lasts until it hits it's timeout... 24 hours is a common DHCP timeout...
That's something my clients haven't experienced...they all have static IP's.
One of the offices now has fiber, and we're switching them over soon.
I also have glass at home. Other than service loss during a week-long power outage (until they got generators deployed to the cabinet across the street), it's been very good.
