The part I like was :

rep “Jay, we have an issue with the language on your site regarding the Synapse system”
jay “What language would that be?”
rep “Right here on your home page it says EASY TO INSTALL AND MANAGE”
jay “Gee rep, where could that language possibly have come from?” (in my best astounded voice)
rep ” Well I don’t know but YOU NEED TO CHANGE IT!”
jay “… or ….?”
rep “or some people around here are going to be very unhappy and heads are going to roll!”
jay “rep, let’s look at YOUR website again. What was it.. oh yeah, here it is. Says right here, on YOUR website, easy to install and manage”
rep “oh”
jay “let me know when you change your language and we will be happy to change ours to match”


Dean
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