atcomsystems.ca/forum Forums Other TDM Phone Systems Sprint - Tadiran Telephones & Systems Transfers to ACD group from Auto Attendant don't work correctly

A couple things including COS on the auto attendant ports. When a Coral ACD is busy it generates a busy signal. This detection needs to be shutoff in the voicemail. There are numerous ways to do this including adding a comma (pause) after the number. On Active Voice systems, there are modifications that can be made in a config file if memory serves as well.