thanks for all the info. they dont have it on a speed dial and i still can restrict all sets but one from dialing *72 and im thinking of asking if they want me do do a smdr on the ksu. i called them this afternoon and she said no events today either. i want to find out more about tone twisting, maybe i can increase the touchtone volume. the area codes are not simular but maybe an prefix could be. will post any news. thanks dave