I read the news article. Actually the batteries lasting for 7 hours is pretty good. Sounds like there is no emergency generator at the center. I don’t see how the fiber cables will solve the problem. Whatever type of mux is used will still require power. Once the battery backup is gone, the fiber optics will fail.

Our county just opened a new 911 center. Dual feeds for AC power, central office diversity for the 911 trunking, diverse routing for both the copper and fiber feeds, backup generator with auto-start, UPS for whole building. Verizon owns and maintains the actual 911 equipment. The local Verizon techs did a great job. If all employees were as dedicated and skilled as these 3 techs, Verizon’s customer service problems would go away.

Gary