Greetings,

Having problems with the AA in a Sprint Protege SVP-4 and CTX. The incoming call just hangs if nothing is pressed and reenters the loop. If the caller enters 0 for the operator, same thing. If the user enters 1 then it gets forwarded to the operator or attendant. The greeting is sitting in on the 435 DN (not what older CTX manual says to use). I am stumped. Any clues? I have the RMP software. I am familar with Nortel but not this Sprint. Thanks.