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Joined: Dec 2004
Posts: 6
Member
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OP
Member
Joined: Dec 2004
Posts: 6 |
I have set up a regular hunt group with three stations. When all three stations are busy/unavailable I would like the hunt group to overflow to the attendant.
Although the hunt group works fine, when are the stations are busy the response to dialing the hunt group (access number 74) is "invalid 74"
This hunt group will be called exclusively from the following context/process:
1. Call comes in our PRI and is routed to an auto attendant via DNIS (# - 102)
2. User presses 0 to speak with a human
3. Voicemail attempts a transfer to 74 (the access number for the hunt group)
It is at this point that I would like call to traverse the hunt group and finally terminate at the attendant as a last resort.
Any help would be greatly appreciated
IWATSU ADIX 6.x
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