In the first set of pictures that you show, the line card itself is visible. Is this the same line card you are using now? The reason I ask, that looks like an HDSL4 card, meaning that the physical span between you and the CO is not actually a T1. The T1 signal (more properly a DS1 or DSX1) is generated locally by that card itself. So this leads to more questions.. What is the actual connection at the CO end - is it a PRI with voice channels or is it a data (internet gateway) connection?

Jim
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Speaking from a secure undisclosed location.