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you can adjust the mic sensitivity at the phone with this procedure (FB3 is the third button up from the bottom in the row on right side)

1. Press 3+6+9+Hold (simultaneously).
2. Press 0.
3. Press Feature Button 3 (FB3) to toggle On/Off.
FB3, LED On: Lower sensitivity
FB3, LED Off: Normal sensitivity
4. Press Hold to set the option.
5. Go off-hook, then on-hook to exit the program mode.

It’s not in the menu. When the phone finishes booting up it will ask for the extension and password.

If this phone has been used before it may try to login with its existing extension and password. You may need to do a clear all values from the admin menu.

That's ok! Really didn't expect any, If there's any site that would have an answer it would likely be this one.
Thanks for providing and hosting it.

Touch tone, I tried that and the phone just kept resenting.

Thanks Toner I found it. Where do I actually assign the extension number to that set? I didn't see that as a menu option.

It is a wheelock uta-1. An Avaya expert I spoke with says in basic mode the analog port will not ring on an incoming call.

I would switch it to standard mode but want to be certain before hand. I have a 9.1 here in standard mode and the bell will ring.

On the DMS side of the aisle, Ribbon is using the C15 and C20 softswitches. We collapsed two DMS10 switches into a single C15. The nice thing is the C15 is capable of still supporting the DMS's LCE line bays. Same with those still using GR303. We are in the process of migrating to SIP, but the C15/C20 will still handle TDM.

What kind of bell? Can you just bridge the incoming line to the bell and the IPO? Or is there more than one line involved?

Is this all on premises systems or just what were known as KTS systems??

Mitel MiVoice Office 250 was end of sale January 2022. Still under tech support for another couple years

Try just # for the password, it should let you get to the next step

Thanks for the update! Sorry nobody here had intel for you...

I don't see a way to delete or edit the original post. Our service provider's remote access was purposely shut down due to a data breach. Once restored, my contact at the service provider was able to assign the analog line call forwarding feature set. That enabled the customer to sue *72 to forward and *73 to cancel. I tried it successfully on our 5ESS - like Totalphone (is that still the name for it?) you must do the *72 (destination) again to set forwarding if the destination did not answer on the first *72 attempt.

We don't typically post installer level passwords here but you can find it easily in this manual: https://ipofficekb.avaya.com/busine...stall/ip_phone_installation.pdf?rnd=2709

Can't get past Procpswd: what is the password?

Avaya has communicated their intention to keep the IP500 going along with the release of their R12 software (R12 info here). There is a reference to a 500v2b chassis and I think we can assume digital phones will continue to be supported for the foreseeable future - there are certainly no allusions to EOL for the digital stuff.

Some information is available here: https://ipofficeassistance.com/ip-office-release-12/

It may be the number of digits you have the number down as in the ddi table, it will need to be the whole number including the area code for it to be routed correctly.

Yes, lines are assigned to the extension 17.

Interesting.

ESI's website makes it look like their current products are 100% IP. But sure enough Tadiran's website says they still sell Coral. It's definitely not front and center, but it's there.

But what the heck is going on with Vertical? On their products page they list 8x8, RingCentral, and Mitel products? What happened? I do see IP Wave mentioned. I haven't worked on a Wave since 2017, but it certainly supported Vertical, Vodavi, and Comdial phones. So assuming they are still selling digital cards for it I guess that's an option too.

NEC using Intermedia is kind of a shame. I worked for a partner and we had a big love/hate relationship with Intermedia.

We have a contact looking for a quote on a system with ~200 phones. Does anyone here service the area?

I think Tadiran still sells the IPX digital systems as well?

Look in programming and see if the extension that makes the bell ring, has the lines set to ring on it.

I believe ESI and Vertical still have digital premise based systems.

NEC sold out to intermedia, just like Avaya and Mitel sold out to ringcentral. we will never push a product for a company that has no problem selling against us and stealing our customers.


Tadiran has a nice cloud or premise based system, its full IP and they don't sell to the public

While the phone is booting up, you will see "Press * to program", step through the menus to set the Call Server and File Server