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#69853 05/19/03 12:30 PM
Joined: Apr 2002
Posts: 646
gkar Offline OP
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Posts: 646
Some of the new enhancements to the Merlin Magix 3.0 include:
· Independent Agent IDs for Calling Groups
· Group Ring – With this option, incoming calls will ring and alert all available members in a hunt group at the same time
· Verification of Account Codes -Allows calls to be made only if a pre-determined correct account code is entered
· Group Calling Music on Hold – Incorporates a new system-wide music on hold source for calling groups
· Simultaneous Caller Name/Number - Provides easy viewing of caller name and number at the same time
· CTI Link – Incorporates more computer telephony capabilities

The new Avaya Merlin Messaging release 3.0 integrates voice and e-mail messages Unified Messaging application, Auto Copy, Phantom Mailbox, Message Preview.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#69854 05/19/03 03:30 PM
Joined: Mar 2002
Posts: 179
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about time huh?


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